Dear Patients of Spring OB/GYN,
We are reaching out to all of you in this unprecedented time of the Covid-19 pandemic to update you on the measures we are taking to keep our patients, our staff, their families and our community safe.
First and foremost, we want you to know our office is open and available for your important medical needs. Despite the current Covid-19 pandemic, we are aware that our patients will continue to need excellent obstetric and gynecologic care. We have taken the following measures to ensure our office is safe for those patients who need to be seen during this time
- We have decreased the number of providers in the office, to both support social distancing, as well as ensure our doctors are healthy and available to provide medical care when you need it most.
- As of March 23, we have launched telemedicine for certain visits to allow for social distancing, while still meeting your medical needs
- Each person who enters the office is being screened for any symptoms, including our staff. Any person with symptoms of Covid-19 may not be in the office and is directed to the appropriate care center
- Our staff is sanitizing each room between each patient encounter to decrease risk of transmission
- We are no longer allowing ANY visitors in the office
- Our staff is wearing masks at all time to prevent any asymptomatic transfer of Covid-19
Specifically, for our obstetric patients, we know that you are concerned about the safety of yourselves, your family and your new baby. This level of uncertainty is particularly challenging at this time in your lives. We want you to know that we, as obstetricians, are committed to ensuring a safe and healthy delivery for you and your baby.
We are confident in our ability to continue taking care of our patients at NYU Langone, and know that the nursing, anesthesia and administrative staff feel the same. We have received many questions regarding the status of the hospital and the current visitor policy. Below is the most up to date information as of March 23, 2020.
- NYU Labor and Delivery is fully functional, and physically separate from other areas of the hospital
- NYU and the Department of Health consider one support person essential throughout labor and delivery, and the immediate postpartum period. This person can be the patient’s spouse, family member, doula, or another family member they chose.
- This person must not have ANY symptoms of COVID19, and must not be a recent or suspected case.
- The hospital staff will screen support persons for symptoms (including a temperature check) every 12 hours
- The support person must stay in the patient’s room.
- If the patient’s support person must leave, no substitutions are allowed after delivery
We are aware that this is not the birth experience, or a reality, that anyone could have imagined. However, we want all of our patients to know that we are doing everything we can to make this a safe and joyous experience for your families. As obstetricians, we have first hand knowledge that life does go on, as we continue to deliver babies despite the current pandemic. We know that you and your families will be stronger because of this. To all of our patients, their families and their future family members, know that we are here for you. Going forward, we request that you message us through the patient portal for non urgent matters, so we can leave the direct phone lines open for urgent patient care issues. Our providers are working around the clock to address all of your valid concerns. Together we will get through this.